If you find yourself dissatisfied with a purchase from our online store, Dandy is here to make the exchange process easy for you.

Please bear in mind that this policy is only applicable for our online store- the following are a few guidelines to aid you in the process:

  • Items purchased at a discount or on sale may not be exchanged.

  • We do not offer cash refunds. Instead, you will be given a coupon for the full amount that may be availed at the online store ONLY. The coupon is indefinitely (all other terms and conditions can be found on the coupon).

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